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Customer service representative Business

3 years ago - Jobs Offers - Lagos - 315 views

₦80,000

Ad Details
Reviews (0)

Location: Lagos

Price: ₦80,000

Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Additional Details

Company Pioneer consulting Agency

Work Type Full-time

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Posted by

Kelvin

Location

Lagos

Joined

3 years ago

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